Supporting Physicians During the Pandemic

We recognize that obtaining food and household goods is top of mind for many individuals who are COVID-19 positive. Please see beow for a list of food and household good delivery services that may be helpful for you in this time. Some of these services are able to rapidly deliver antigen tests to your home.

• Instacart* – grocery & pharmacy delivery from a variety of local stores (Safeway, Costco, Draegers, Sprout, Mollie Stones, Target, Walmart, Walgreens, CVS). Delivery is typically available within 2 hours.  Delivery fee is applied if you’re not a member. Delivery fee waived for members if order is $35 or greater.
• Amazon Fresh – groceries delivered by Amazon. Delivery is typically available within 2 hours. 
  
• Whole Foods - grocery delivery and grocery pick up where available. Delivery fee is typically $10. Order through Amazon.
• Good Eggs – grocery and prepared meal delivery 
• Doordash* – food delivery and takeout
• Caviar
• GrubHub
• Postmates*
• UberEats*

*These delivery services have the ability to quickly deliver antigen tests to your home, if available.

If you are struggling financially with accessing food while in isolation, please reach out to the appropriate contact listed below:

• Clinical Faculty: Please connect with the DFA in your department
• Residents and Fellows: Please reach out to your chief resident/fellow, program director or DFA
• Medical Students: Please contact the COVID-19 MD and MSPA Student Hotline at (650) 724-6854. More information can be found on the MD Program COVID-19 Response Webpage.

If you need a lodging option for you or your household members to isolate outside of your home, please download this list of local hotels who accept guests who are COVID-19 positive, some of which are offering discounts for Stanford employees.

University employees can book from a wide selection of discounted hotels through Stanford University's partnership with Egencia: https://stanfordtravel.stanford.edu/

Below are resources for physicians who are supporting children or older adults. The needs of each parent/family are unique and there is no single best solution for all families.

Bright Horizons Back-Up Care 

Use the website or mobile app to reserve subsidized back-up care through Bright Horizons. 

        Faculty: https://clients.brighthorizons.com/stanfordu

                First time users -      Employer username: sucares      Password: Benefits4You

        Residents/Fellows: https://clients.brighthorizons.com/SHC

                First time users -      Employer username: SHC      Password: backup1

When you enter your personal information, please ensure it matches what is on the School of Medicine directory (or SHC directory for residents/fellows), or you will not be recognized as an employee.

Pre-Screened Caregivers through Sittercity

Sittercity continues to be an option for Stanford University, SHC, SCH benefit eligible employees. This includes free access to find and vet nannies and caregivers, unlimited free basic background checks, and motor vehicle record checks at a discount. 

You can access SitterCity directly at this link: 

Faculty: https://www.sittercity.com/stanfordu

Residents/Fellows: https://www.sittercity.com/SHC  

Your free membership with Sittercity ($150 value) provides you with access to a comprehensive online database, as well as online forums, tools, and resources that will help you find and choose caregivers that meet your preferences and needs for occasional and everyday child care, care for children with special needs, household help, and even pet care. The cost of care varies based on the care you request. Sittercity has a variety of filters to help match caregivers to your needs and preferences. You also have access to caregiver profiles, references, and reviews.You have the ability ot run unlimited background checks free of charge.

Additional Family Care Resources

        COVID-19 Family Resources 

        Cardinal at Work COVID-19 Child Care Options

        Tips for Supporting Distance Learning at Home

Employee Testing and Isolation Protocols

For information on antigen and PCR tests for those who are COVID-19+, please see the “COVID-19 Testing” section on the One Stop COVID-19 Resource page, specifically:

• Antigen Test Overview: Where to obtain tests and what to do if you have a positive test result
• Antigen Test Drive-Up Distribution Sites for Symptomatic HCW
• Onsite PCR Testing: Urgent testing if you are symptomatic and required to be onsite within 2 days

Please contact your DFA if you are currently in need of antigen tests and unable to obtain them.

Testing for Family Members (County Testing Programs)

• San Mateo County offers testing for anyone who lives or works in San Mateo County regardless of symptoms. 
  • Cost: There is no cost, but if you have health insurance, it may be billed. 
  • Appointments: For scheduling details, visit https://www.smcgov.org/testing

• Santa Clara County  offers testing to residents per the County’s Testing Order. 
  • Cost: Testing is free regardless of immigration status, and no doctor’s note is needed. No up-front costs and no health insurance required. If you have health insurance, you will be asked to share that information.
  • Appointments: For scheduling details, visit www.sccfreetest.org; Pop-up testing sites are also available with no appointment needed for individuals who are asymptomatic.

The latest informaton on PPE is available on the One Stop COVID-19 page, about 1/4 of the way down in the "Required Process for N95 Respirators and KN95 masks" link.

To find out more about the current COVID-19 spread in your community, please visit the CDC wastewater surveillance site: https://covid.cdc.gov/covid-data-tracker/#wastewater-surveillance

Caring for your psychological and emotional well-being is vital as you care for others during this critical period. 

WellConnect - provides confidential coaching on navigating the challenges of COVID-19 and mental health referral and consultation for School of Medicine faculty, residents, and clinical fellows.

Physician Resource Network (PRN) Support - provides our physicians and trainees with confidential, independent, legally-protected collegial support and resources for life’s inevitable clinical, professional and personal challenges.

Faculty Staff Help Center - provides counseling services, facilitated conversations, workshops, discussion groups, and more to benefits-eligible faculty and staff throughout the University and hospital systems. This benefit includes residents and fellows employed by SHC. Services are also available to family members.

BeWell’s Guide to Self-Care: Coping with coronavirus - provides resources and links to help us take care of ourselves during the pandemic.

• For return to work information, scroll about halfway down the One Stop COVID-19 Resource page to "Testing and Isolation Protocols"

For more information about this process or if you have questions about returning to work, contact Workforce Health and Wellness at (650) 497-9595.

For information on Long COVID care, please visit the Post-Acute COVID-19 Syndrome (PACS) Clinic webpage.

Everyday, global medical and scientific communities are learning more about COVID-19. See the resources below to access the latest research on this unprecedented pandemic along with practical techniques to cope with its impact.

WellMD COVID-19 Videos

Stanford Medicine Memos and Announcements

Stanford Medicine Town Halls

Stanford Medicine COVID-19 Site

COVID-19 Continuing Medical Education

Department of Medicine Grand Rounds Archives

Department of Pediatrics Grand Rounds Archives

• “Understanding and Addressing Sources of Anxiety Among Health Care Professionals During the COVID-19 Pandemic.” Published in JAMA on April 7, 2020. Authored by Tait Shanafelt, MD; Jonathan Ripp, MD, MPH; Mickey Trockel, MD, PhD.

• Current Stanford COVID-19 Research

CDC Information

Statewide Updates

Bay Area County-Level Public Health Updates 

• Alameda County

• Contra Costa County

• Marin County

• Napa County

• San Benito County

• San Francisco County

• San Mateo County

• Santa Clara County

• Solano County

• Sonoma County

Stanford Daily Visualized COVID-19 Cases in the Bay Area

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• We are grateful to the generous donors who are providing essential support for physicians providing COVID-19 care. See below to learn about other ways the community is helping Stanford Medicine physicians.
• Ways to Help
• Support COVID-19 Clinical Care and Research
• Donate Blood

Flexible work has helped reduce spread of COVID-19 among our community, and many of us are learning to adapt to different ways of working. Here are tips and tricks to conducting remote work effectively.

Providing Effective Telehealth Care

Providing telehealth video consults in lieu of in-person visits can help limit the spread of COVID-19. See this quick start guide to providing effective care virtually.

Stanford University IT’s Resources for Telecommuting and Remote Work

Get Support from Technology and Digital Services 

Zoom Updates

Please contact the IS Service Desk, (650) 498-7500, with any questions or for additional information.

We know it can be difficult to keep up with the latest updates and changes as we work together to fight COVID-19. Please do not hesitate to reach out to us with questions or to let us know what else we can do to help.

Contact Your Well-Being Director

Your department’s Well-Being Director is interested in your local concerns, everyday challenges, and opportunities to improve well-being within your department. Find and contact your Well-Being Director here.

Participate in Focus Groups

We are conducting regular listening sessions to understand physicians’ experience during the COVID-19 pandemic. Please contact the Chief Wellness Officer if you’d like to learn more.

Contact the Chief Wellness Officer